Effective Date: 04/15/2026
Website: insideouthardware.com
Company: Inside Out Hardware LLC.
Inside Out Hardware (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website.
By using this website, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of information when you visit our site, create an account, place an order, or contact us:
Personal Information
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment-related information
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on the site
- Referring website or source
- Cookie and tracking data
Communications
- Messages you send to us through contact forms, email, chat, or customer service requests
- How We Use Your Information
We use your information to:
- process and fulfill orders,
- communicate with you about orders,
- provide customer service,
- send order confirmations, shipping updates, and account-related notices,
- improve our website, products, and customer experience,
- detect fraud or suspicious activity,
- comply with legal obligations,
- send promotional emails or marketing communications, if you choose to receive them.
Using customer data for order fulfillment, fraud prevention, service improvement, and marketing preferences is consistent with standard privacy disclosures used by ecommerce platforms and retailers.
- Payment Information
Payments made through our website are processed by third-party payment providers. We do not store full payment card information on our servers unless specifically stated otherwise by the payment processor’s secure system.
Payment processors may collect and process your payment information according to their own privacy policies and security practices.
- Cookies and Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to:
- keep items in your cart,
- remember your preferences,
- improve website functionality,
- understand how visitors use our website,
- measure the effectiveness of advertising and marketing.
You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
Cookie disclosures and user control language are standard privacy-policy elements for online stores, especially where analytics or advertising tools are used.
- Sharing Your Information
We do not sell your personal information for money.
We may share your information with trusted third parties only as needed to operate our business, including:
- payment processors,
- shipping carriers,
- ecommerce platform providers,
- website hosting providers,
- analytics providers,
- email or marketing service providers,
- fraud prevention and security partners,
- legal or regulatory authorities when required by law.
These service providers are only given the information necessary to perform their services for us.
- Email Marketing and Communications
If you subscribe to our emails, we may send you promotional messages, product updates, or special offers.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
Even if you opt out of marketing emails, we may still send you non-promotional communications related to your orders, account, or customer service requests.
- Data Retention
We retain personal information for as long as needed to:
- provide our services,
- complete transactions,
- keep appropriate business and tax records,
- resolve disputes,
- enforce our agreements,
- comply with legal obligations.
- Data Security
We take reasonable administrative, technical, and physical measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
This kind of reasonable-security disclosure is common because no online retailer can promise perfect security.
- Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, which can include the right to:
- request access to the personal information we hold about you,
- request correction of inaccurate information,
- request deletion of your personal information, subject to legal exceptions,
- opt out of certain marketing communications.
To make a privacy-related request, contact us using the information below.
Several U.S. state privacy laws provide rights such as access, deletion, and correction, though applicability depends on the business and state thresholds.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing them with your information.
- Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have received personal information from a child under 13 without appropriate consent, we will delete that information.
This reflects standard COPPA-oriented language for general-audience ecommerce sites.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
- Contact Us
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:
Inside Out Hardware
Inside Out Hardware LLC.
support@insideouthardware.com
sales@insideouthardware.com
Mailing Address:
191 Industry Dr.
Springfield, KY 40069